Urgent: Deposit Not Credited & Withdrawals Not Received – Requesting Immediate Action

[Deadpool2006]

Username: Deadpool2006
Edited: 5 minutes ago

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Hello Team,

I am writing to formally report a serious issue regarding both deposit and withdrawal transactions that have not been processed on your platform. Despite raising tickets, there has been no resolution. Kindly review the complete details below and resolve this matter at the earliest.

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Deposit Issue

Order ID: 1849387400361053212
Time Submitted: 21/11/2025, 6:26:28 PM
UPI/UTR Number: 295403336428
Amount: ₹2,000
Ticket ID: 9479475

Issue:
The deposit amount has not been credited to my account even after successful payment and confirmation from my bank.

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Withdrawal Issue 1

TXID: E2511211342gz749qq
Time: 21/11/2025, 1:42:17 PM
Order ID: F-1849386847046150172
Amount: ₹4,999
Ticket ID: 9485282

Issue:
The withdrawal has been marked as processed but the amount has not been received in my bank account.

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Withdrawal Issue 2

TXID: E2511200048gu31oxx
Time: 20/11/2025, 12:44:43 AM
Order ID: F-1849247576272462142
Amount: ₹10,000

Ticket ID: 9479659

Issue:The withdrawal has been marked as processed but the amount has not been received in my bank account.

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Request

I request the support team to urgently verify these transactions and provide a resolution. These delays are causing significant inconvenience and raise concerns regarding the platform’s reliability.

Kindly respond at the earliest with a confirmation and expected timeline for resolution.

Thank you.
– Deadpool2006

Edited November 24, 2025 by Deadpool2006
Ticket id

[Martin_community]

We are sorry for the delays and the inconvenience caused by these transactions. The first deposit was refunded, the second transaction, a withdrawal, was reversed and returned to your BC Game account, and the third withdrawal was completed successfully. If anything still appears incorrect, please contact our official live support team or our support representative on X: https://x.com/bcgame_Kkelsey