Withdrawal Successful but Amount Not Credited – UTR Provided

[Hjyyuczzarac]

Hello BC.Game Team,

I made a withdrawal of ₹21,669 which shows as SUCCESSFUL on BC.Game.

Details:
Amount: ₹21,669
Date: 13-Dec-2025
Bank: State Bank of India (SBI)

I contacted my bank (SBI) and they confirmed that the amount has NOT been received.
They asked me to request a bank-level trace or reversal from the sender.

Kindly escalate this issue to the finance/payment gateway team and let me know:
1) Current status of the transaction
2) Whether it is pending or will be reversed
3) Expected timeline for resolution

Thank you.

Edited December 14, 2025 by Hjyyuczzarac

[Yuoeufozxvcc]

Same brother, I am with you, withdrawal of Rs 2k was successful but the AC has not come yet and when I raised the ticket, they say that they have sent it yesterday and give fake screenshots. 

Edited December 28, 2025 by Yuoeufozxvcc
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[Martin_community]

Happy to know the your withdrawal has been completed successfully. We are sorry for the withdrawal delay. You could try cryptocurrency for future transfers. Our official live support team will be happy to help you if you need any help.